Command center

TSM Agent command center

Monitor the shop's AI operator, tool access, runtime health, active runs, and escalation boundaries.

TSM Agent for Black Lantern Tattoo

Auto mode operator with shop-scoped memory.

TSM Agent uses the approved shop brain, knowledge documents, conversation flows, artist rules, calendar context, and notification settings before replying or taking action.

Runtime

agent_ready

VPS runtime bridge

Hermes can run as TSM Agent on the VPS, bootstrap shop brain context, then use the platform tool API with heartbeat health.

agent_ready

Agent

TSM Agent

Runtime URL

Not connected

Heartbeat

May 24, 5:59 PM

/api/agent/bootstrap/api/agent/booking-policy/api/agent/heartbeat/api/agent/tools

Brain readiness

82%

Knowledge ready

Active tools

4

Runtime manifest

Escalations today

2

Both reviewed

Agent runs

37

Last 24 hours

Agent tools

TSM Agent acts through approved platform tools and audit trails.

Create lead

Create or update CRM leads from inbound conversations.

Enabled

List open slots

Inspect booking rules, blocks, and conflicts before offering times.

Enabled

Book consultation

Create consultations with reminders, calendar validation, and sync hooks.

Enabled

Process reminders

Send or dry-run queued appointment reminders through Twilio.

Enabled

Reminder recovery

Inspect failed or missing-contact reminders for TSM Agent follow-up.

Enabled

Recent agent runs

Every action should be traceable before we add the VPS runtime.

Qualified Maya R.

Ready for phone consult

Instagram DM

Completed

2 min ago

Escalated Chris V.

Cover-up requires Marco review

WhatsApp

Escalated

18 min ago

Drafted Dani L. deposit follow-up

Waiting on slot confirmation

SMS

Queued

31 min ago